Thank YOU TO ALL OF OUR AMAZING HEALTHCARE HEROES

Thank You to Our Amazing Staff

Thank you to our staff for all you do every day, but especially during this trying time. As a token of our appreciation, we shared chocolate bars with them.

Allure Healthcare Hero: Joyce McCollin

Harlem Center receptionist Joyce McCollin, this month’s Allure Healthcare Hero, is fully aware that she is a piece of The Allure Group’s larger puzzle, while understanding that each piece serves an important purpose — especially now, during the coronavirus pandemic.

“If I don’t show up for work,” she said, “someone else will have to fill in for me doing my daily tasks, as well as their own.”

And that, she added, just puts more of a burden on a staff that is already bearing a heavy load.

“I have to do whatever it takes to make it less stressful for my co-workers,” she said. “Big or small, I’m going to do it.”

She said she didn’t pursue a career in healthcare. Rather, “It chose me.” One day she was waiting outside for her kids to come home from school when she was approached by a staff member and asked about working part-time at the desk. She agreed to do so.

“I enjoy the relationships the staff have with each other,” she said, “and wanted to be part of it.”

She also savors the relationships she has fostered with residents who stop by the desk each and every day, and adheres closely to something her dad and two former colleagues once told her: Take pride in your work — “meaning,” she said, “whether you’re President of the United States of a street cleaner, always put your heart and soul into your work.”

She is heartened every day by the selfless attitude of everyone at Allure — at the way people pitch in and help, no matter what department they happen to be in or what position they hold.

“It’s not about titles,” she said, “but helping each other get the job done, and seeing smiles on the residents’ faces.”

COVID-19 FAQ Page is Now Live on our Website

Want to know more about CDC and New York City guidelines during the COVID-19 crisis? Eager to reach out to loved ones, but not quite sure how? You can find all that information on the Frequently Asked Questions page of Allure’s website. Particularly valuable are links to the individual pages devoted to each of our six facilities, offering regularly updated information that is pertinent to each and every resident.

Reaching Out to Loved Ones

With visitation limited during the pandemic, our residents and staff eagerly reached out to loved ones by whatever means possible. Here, for example, is an Easter wish one of our residents shared:

Retaining Talent in the Aftermath of COVID-19

Retaining talent, challenging at any time, is a particular concern during the current crisis, as Allure founder and chairman Joel Landau writes in SCORE Mentors. The companies that are best at keeping their staff intact, he added, feature strong leadership, transparency and opportunities for professional development.

Tracking PPE During the Pandemic

Allure COO Melissa Powell told Skilled Nursing News that it is not only important to know what Personal Protective Equipment (PPE) is required for staff during the coronavirus crisis; it’s also a matter of knowing when to order it. 

Moreover, she said facilities need to be aware of the various guidelines concerning what is and isn’t appropriate PPE.

“You need to pay attention to what is required by the Department of Health, versus what the (Food and Drug Administration) says,” she said. “Just because the FDA says something’s okay, I don’t necessarily know and believe yet that the Department of Health says that’s okay. So I’ve been keeping very strict adherence to what the Department of Health says is okay, and watching what products to use based on the Department of Health.”

We’re Hiring!

We are seeking Registered Nurses for all six of our facilities, whether they are in search of full-time, part-time or per-diem work. Interested parties should send resumes to jobs@allurecare.com or call (212) 690-7400 (Ext. 1219).